Compliance & Ethics


  • We maintain and promote high ethical and professional standards at all times.
  • We comply with group directives, local legislation and instructions.
  • We challenge and act on any unethical or unsafe decisions and behaviors.
  • We demonstrate an understanding and work towards a safe working culture.


  • We take personal responsibility to ensure our work is consistently completed on time
  • We focus our energy on key tasks and responsibility.
  • We are persistent and we ensure achievement in the face of unforeseen obstacles.
  • We take initiative and act with confidence


  • We work in a collaborative way, supporting others and putting the company’s interests first.
  • We contribute to the results of others.
  • We share information, knowledge and ideas outside our own area.
  • We encourage open discussion, as well as give and receive constructive feedback.


  • We seek opportunities to continuously improve required tasks.
  • We seek out new and innovative ways of approaching situations and tasks.
  • We adopt a positive approach towards change.
  • We continuously learn and develop professional expertise.


  • We show an understanding of other perspectives.
  • We value alternative points of view.
  • We are able to work across a variety of cultures.
  • We continuously seek to learn about and develop ourselves.

External focus

  • We consider the need for both internal and external customers as well as stake holders.
  • We demonstrate our knowledge of external benchmarks (customer, supplier) and the best practices in our field.
  • We take personal responsibility for customer issues and we follow through.
  • We consider the impact of our actions on the customer.